COVID-19 and Coronavirus


Firstly, thank you very much for considering Edenside House.


As you may know we have a beautiful location on the Eden estuary only a five minute drive from St Andrews.


We hope you and your families have been safe and well during the past few very difficult months. We have been using the time during lockdown to continue our upgrade and enhance our facilities thus ensuring we welcome everyone (including our wonderful staff!) safely and considerately to Edenside House.


Your safety and that of our staff colleagues is our top priority. To that end we have reviewed our procedures.

 

To make social distancing easier to maintain we will be operating a remote check in/check out procedure. This includes:

  • Email prior to check in with instructions for room entry and key pick up
  • Payment taken from the card used to book taken on day of arrival
  • Key drop off facility available
  • As we are a ‘room only’ hotel, Edenside House has no common areas such as breakfast rooms nor lounges
  • Enhanced cleaning routines will ensure your safety
  • All areas will be cleaned and then sprayed with viricidal spray
  • All frequently touched areas such as door handles will be regularly disinfected throughout the day
  • Decorative materials such as cushions and throws will be removed from the bedrooms to reduce the chance of contamination
  • Other amenities normally available to guests in their rooms (such as writing pads and pencils) are still available in our offices
  • Any items left in the rooms by the previous guest (such as unused coffee, tea) is safely and thoughtfully disposed of
  • Wherever possible curtains have been replaced by window shutters for ease of cleaning between guests
  • Hand sanitisers will be fitted in all appropriate areas
  • We also respectfully ask that all guests are considerate of others and adhere to social distancing
  • Anyone who is experiencing symptoms pf Covid-19 should follow government advice, book a test and stay at home

For more information please visit the coronavirus page on the NHS website:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19


We look forward to welcoming you to Edenside House.


Kind regards,

 

Louise
Manager
Edenside House